General terms and conditions
Information for consumers in distance contracts and customer information in e-commerce contracts
§ 1 Scope of application
For business relations with the customer, the following General Terms and Conditions apply to orders placed via the Internet shop in the version valid at the time of the order.
§ 2 Conclusion of contract
The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer.
By submitting an order, the customer submits an offer within the meaning of § 145 BGB (German Civil Code). The customer receives confirmation of receipt of the order by e-mail.
The contract with us is concluded if we accept the customer's offer in writing or in text form within 2 working days of sending the order. In this respect, the time of receipt of the declaration of acceptance by the customer is decisive.
Working day is any calendar day which is not Sunday or a national public holiday.
§ 3 Delivery, Shipping Costs, Transfer of Risk
The delivery takes place at the shipping costs stated in each individual case. If the customer is a consumer, we bear the shipping risk regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of shipment shall pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been fully paid.
§ 5 Payments
Only the payment methods indicated to the customer during the ordering process will be accepted.
§ 6 Liability for defects
a) Regulations for the sale of new goods
The statutory liability for defects shall apply to the sale of new goods.
b) Regulations for the sale of used goods
Irrespective of the following regulations for shortening the liability for defects period for used goods, the limitation of claims for damages in the event of injury to life, limb or health resulting from an intentional or negligent breach of duty on our part or from an intentional or negligent breach of duty on the part of our legal representative or vicarious agent shall remain unaffected. Furthermore, irrespective of the following provisions for shortening the period of liability for defects in the case of used goods, the statute of limitations for claims for damages in the case of other damages based on an intentional or grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty on the part of our legal representative or vicarious agent shall remain unaffected. Any liability under the Product Liability Act shall also remain unaffected.
Otherwise, the liability for defects of one year applies to used goods if the customer is a consumer. The liability for defects for used goods is otherwise excluded if the customer is an entrepreneur.
In all other respects, the statutory liability for defects shall apply.
§ 7 Information for Consumers in Distance Selling Contracts and Customer Information in Electronic Commerce Contracts
a) We are not subject to any special codes of conduct not mentioned above.
b) You can recognize any input errors when placing your order during the final confirmation before sending your contract declaration and correct them at any time with the help of the delete and change function before sending the order.
c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions in the context of our Internet offer.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be made at the address indicated in the supplier identification.
f) The contract text is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) Please refer to the offer for information on payment, delivery or performance.
§ 8 Information on the dispute resolution procedure before a consumer arbitration board
We are neither willing nor obliged to participate in any dispute resolution procedure before a consumer arbitration body.
§ 9 Miscellaneous
The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory regulations and rights applicable under the law of the country in which the consumer has his habitual residence for the protection of the consumer, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of UN sales law is excluded.